Customer support
HELP FOR
EVERY ORDER.
Questions about an order, delivery, the product, or store policy? Use the verified customer-support details below.
Email customer supportsupport@thestorefront.ccSend an email ↗Change a delivery addressUpdate shippingChange the ship-to for a paid order ↗
BEFORE YOU
CONTACT US.
For an existing order, have the receipt email and order number available. For loss or transit damage, keep the packaging and carrier information. Do not send returns without written return instructions.
Store operator
TRUCKROVER is operated by TheOtherStore as an independent RC vehicle retailer. TheOtherStore is the customer-facing seller responsible for support, fulfillment, returns, and refunds. Vehicle names and marks identify designs shown in supplied product imagery; no vehicle-manufacturer affiliation, endorsement, or sponsorship is claimed.